LETS POTONG!! HAIYA!!!

Tommorow, I gonna "potong" itu streamyx & my phone line also. maybe 1 week don't have streamyx. must be boring la like this...don't worry la, temporary only. the reason is i want to change line owner and downgrade to OKU package, very damn cheap la, 512k for RM44, phone rent RM1 only, of coz can't miss this golden chance. The downside is i have to potong the line and make new one coz difference in current owner and OKU card owner name. All I can say is that TM system very weak la! Cannot change owner on the spot. Need to terminate existing line in order to do this. Currently on Streamyx Combo 110. I won't pay RM110 per month for their lousy service anymore especially after last week incident. Sighz <_<

Regarding last week incident, i wanna tell u all. I got problem with phone line, no dial tone, can streamyx but weak signal especially upload. Already made report to their customer service (CS) last sunday, but till today still no appropriate action from them. Only received calls from their staff asking about the problem settle or not. What use of it!!! The problem is still not fixed and no single technician come to my house to take a look. I feel frustrated by this disappointing service. Last time, they can settle within 2 working days only, but now took forever!!! I notice that their CS system is better, but like this also no use la, late settle problem. Like i always said, "...just go down below my feet la :@".

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MARI POTONG!! HAIYA!!

Esok, saya akan potong itu streamyx & talian telefon gak. mungkin seminggu saya takde streamyx. mesti bosanla camni..jangan bimbang la, sementara je. sebabnya ialah saya nak tukar pemilik talian dan turun taraf kepada pakej OKU, murah sungguh, 512k punya RM44 jer, sewa telefon RM1 jer, dah tentu saya tak leh lepaskan peluang keemasan nih. Kekurangannya ialah saya kena potong talian dan buat yang baru sebab beza pada nama pemilik sekarang dengan nama pemilik kad OKU. Apa yang boleh saya kata ialah sistem TM memang lemah la! Tak leh tukar pemilik cam tu jek. Terpaksa gak potong talian sedia ada untuk tujuan nih. Sekarang pakai Streamyx Combo 110. Saya tak akan bayar RM110 sebulan untuk perkhidmatan diorang yang teruk, lebih-lebih lagi selepas insiden minggu lepas. Waduh <_<

Berkenaan insiden minggu lepas, saya nak bagitau korang semua. Saya ada masalah dengan talian telefon, takde nada bunyi dail, streamyx boleh tapi isyarat sangat lemah terutamanya muatnaik. Laporan pun dah buat kepada perkhidmatan pelanggan (PP) ahad lepas, tapi sampai hari ni belum ada pun tindakan yang sepatutnya daripada diorang. Hanya terima panggilan daripada pekerja diorang bertanya pasal masalah ni dah selesai ke belum. Apa gunya semua tu!! Masalah masih lagi tak diperbetulkan dan takde sorang pon juruteknik datang ke rumah saya untuk menjenguk. Saya rasa hampa dengan servis yang mengecewakan nih. Sebelum ni, mereka leh selesaikan dalam masa 2 hari bekerja je, tapi sekarang macam selama-lamanya!!! Saya perasan sistem PP diorang macam dah lebih bagus, tapi kalo camni tak de gunalah, lambat selesai masalah. Macam saya selalu kata, "...duduk bawah tapak kaki saya je la :@".

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